At BioAsia 2025, during a panel discussion on ‘Integrated Healthcare and Patient Outcomes,’ Dr. Sangita Reddy, Joint Managing Director of Apollo Hospitals, emphasized how initiatives like the Ayushman Bharat Digital Mission (ABDM) and eSanjeevani Telemedicine are transforming healthcare by bridging gaps between hospitals, digital health platforms, and home-based care.
She noted that the pandemic accelerated digital adoption by over 300%, proving the urgency of integrated healthcare models that ensure continuity of care and early interventions. She further stressed that technology must work in tandem with clinical excellence, ensuring that digital advancements do not replace but enhance the expertise of doctors, improve diagnostic precision, and standardize quality care across all touchpoints.
On technology’s role, she highlighted Apollo Hospitals’ strategic partnership with Microsoft, which focuses on developing AI-driven tools to improve diagnosis, treatment planning, and patient monitoring. This collaboration spans disease progression analysis, genomics research, and AI-driven decision-making models aimed at enhancing clinical accuracy and patient outcomes.
Microsoft is assisting Apollo in data management and AI integration to create scalable solutions that reduce diagnostic delays, optimize hospital workflows, and improve remote healthcare delivery. The partnership has already identified four AI copilots—for clinicians, patients, nurses, and hospital operations—to support real-time decision-making and proactive care management.
Addressing affordability, she underscored Ayushman Bharat (PM-JAY), microinsurance models, and healthcare lending as essential in reducing financial barriers and ensuring quality care reaches Tier-2 cities and underserved communities. She emphasized that the future of healthcare lies in making advanced treatments both accessible and preventive, ensuring that cutting-edge innovations, combined with clinical expertise, help reduce the burden of disease before it escalates into crisis care.”