MUMBAI, September 8, 2026: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has won a bid worth Rs. 122.6 crore to implement the next phase of the Odisha State Workflow Automation System (OSWAS) 3.0, extending its partnership with the Government of Odisha by around 6 years. Powered by TCS DigiBOLTTM, the governance platform will combine workflow automation, integration, analytics, security, and AI-enabled capabilities on a common digital foundation.
OSWAS has helped Odisha move away from a largely paper-based way of working to a more transparent and efficient digital process. By enabling digital file movement, electronic approvals, real-time tracking, and easier access to records, OSWAS is helping government officials work more efficiently. Since 2009, OSWAS has replaced paper-based filing processes and manual follow-ups with a more transparent and efficient digital process. The system supports more than 4,600 government offices and nearly 50,000 users statewide.
Shri Vishal Kumar Dev, IAS, Additional Chief Secretary to Government, E&IT Department Government of Odisha and Chairman Odisha Computer Application Centre (OCAC), said, “OSWAS has evolved into the digital backbone of the Government of Odisha, enabling seamless, transparent, and paperless governance across the state. Building on this foundation, OCAC, in collaboration with Tata Consultancy Services (TCS), is transforming the next generation of digital governance through OSWAS 3.0. Powered by modern microservices-based architecture, artificial intelligence, enhanced security, interoperability, and web accessibility, the platform will simplify administration by reducing friction in routine tasks and enable faster, informed decision-making from anywhere. With advanced capabilities, Odia language support, and deeper integration across government applications, OSWAS 3.0 platform will accelerate the journey from decision to implementation, delivering more efficient and outcome driven governance for people of Odisha.”
Sushil Jain, Head-Public Services India, TCS, said, “Odisha has been ahead of the curve in using technology to make governance more efficient and transparent. OSWAS 3.0 will build on this strong digital foundation with a more secure, scalable and mobile-first platform. It will empower officials to work with greater speed and visibility, strengthen accountability, and enable a more connected and responsive administration across the state.”
Odisha’s journey towards paperless administration began in 2009, when TCS introduced OSWAS 1.0 to digitise file processing and official correspondence within the Odisha Secretariat. In 2018, OSWAS 2.0 brought about a technology refresh, stronger infrastructure and a wider rollout across directorates, districts and corporations, extending the platform’s use across the state administration. In the latest phase, OSWAS 3.0 will introduce a modern, secure and scalable platform, built on microservices architecture and supported by AI-enabled capabilities and a mobile-first design. This will improve accessibility and usability by enabling Odia language support and integrating with government systems.
TCS has been a long-standing technology partner to the Government of Odisha, supporting digital initiatives across governance and citizen services. These include:
- Odisha Birth and Death Registration System
- Digital solutions supporting Mission Shakti’s Women Self Help Group Interest-Subvention processes
- Integrated Financial Management System
- Odisha State Workflow Automation System (OSWAS) and Odisha Judicial Workflow Automation System (OJWAS) for the High Court of Orissa
Together, these initiatives reflect TCS’ continued engagement with the state in using technology to strengthen public administration and improve service delivery.
Securing the OSWAS 3.0 bid reinforces TCS’ strong track record of helping state governments modernise public administration through technology. Solutions such as OSWAS in Odisha and RajKaj in Rajasthan, along with initiatives in Tamil Nadu and Gujarat, are helping governments simplify processes, connect systems, and improve public delivery. While each solution is tailored to the state’s needs, the underlying platform integrates workflows with AI capabilities, giving governments the flexibility to add new capabilities.
Today, nearly 7 out of 10 Indians benefit from TCS-enabled technology services, directly or indirectly. TCS stands beside the country as a committed partner in nation-building—from digitising public services to powering everyday citizen experiences. As AI reshapes every enterprise, TCS strives to make AI real at scale through its full-stack Infrastructure to Intelligence AI strategy, anchored by its five-level Human+AI service autonomy model. This approach helps clients progress from AI-assisted human work to agentic enterprises, where AI systems orchestrate workflows under human governance.
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